Toolleen Country Retreat

Our rates

The daily rate offered by Toolleen Country Retreat is the best you will find for the services offered.

All drop off's, pick ups, and kennel tours are by appointment only.  This is part of our covid plan to keep everyone separate. Please wear a mask if you think you may have any contagious disease.   Covid affected staff means the entire facility closes and everyone is required to immediately collect dogs.  Trust me - no one wants that.  Thank you for continuing to helping to keep us covid safe.

Normal rate per night $35.00 for dogs under 10kg, $40 for dogs between 11-35kg, and $45 for the big specimens - 35kg+ . During school holidays and most of summer, the peak rate is an extra $5/night  (plus an additional $10 for supervised and shared exercise sessions down the dam). (Unless you also need the "extra care" charge - which includes all dogs over 35kg, non desexed dogs over 6 months, and all fence jumpers - see below. )

For last minute accommodation during peak times, there may be space in the show dog kennel (although your dog doesn't need to be a show dog, but MUST have good manners and be desexed.)  The cost is $60/night.  This option is not routinely offered, and you need to specifically ask for it.  

 
Dam sessions:  (when operational ) $10 in a group session.  Group sessions usually have a ratio of 1 human per 5 dogs at most.  $15/session if the dog prefers their own company.    Whilst there is plenty of running space provided internally for your dogs, if you wish to have a dam session, let us know.  To qualify, all dogs must come consistently when called.  As you can imagine,I can't be spending 3 hours chasing a dog around a paddock to catch it!  (so far, everyone has been really sensible about this.  Thank you!)

You can elect how many sessions you'd like to pay for. We will also include facebook updates of your dog playing and/or swimming if you'd like as well, although our internet is very patchy, so we will try, but can't guarantee. Please note: if your dog is unlikely to come back to us when called, he/she will not be able to participate when going to the dam.

If you're on a tight budget, your dog will still enjoy extensive extensive opportunities in our yards ranging in size up to 100m long.  We don't judge you if dam sessions are not in your budget!

Cats:  $25/night, double deluxe is $40/night.  Executive Suite for up to 4 cats from the same home is $100/night.  All cats have access to inside and outside areas.   This facility is also air conditioned.  Extras include special handling if required, and meds.  Just ask us for a quote.  

Please note, we do not have an Efpos machine (rubbish internet)  and do not accept personal cheques.  Of course a receipt will be available to you when you pick up your dog.  We are more than happy to take direct deposit, payable before arrival.

Please note, no booking is confirmed until we send you a confirmation booking.  An administration fee will apply if you cancel your booking.  In addition, if you decide to pick up your dogs (or cats early) you will not receive a refund.

Overnight Boarding

Normal rates will be between $35-$60night per dog.  eg:  desexed toy poodle off peak $35 per night.  Desexed 45kg labrador peak rate $50/night.  Plus any extras as required. 

During peak periods there is a minimum number of nights boarding - 5 nights for school holidays, & 7 nights during the peak period of Christmas New Year (inclusive).

All fees must be paid at check-in, no exceptions.  If you need to pick up your dog early, no refund will be payable.

Extra care option

We know that some of you have pets that require extra care and attention.  Because of the extensive extra time we spend with your pet for these, costs can range from $5-$30/day extra.  Examples of this include - $5-$10/day:  medication once a day.  $80/day:  dog requires to be lifted to go outside to toilet.

Whilst 95% of our dogs require our standard exceptional care, some of our guests do have extra care options. The sort of dogs that require this extra care include the following:
  • Fence jumpers - who require full supervision when outside  (generally this is $10-$30 day extra)
  • Non desexed dogs over 6 months of age (no exceptions)
  • Dogs over 35kg
  • Dogs requiring multiple medications per day
  • Blind dogs that require full supervision when in an outside yard
  • Disabled dogs that require extra care
  • Dogs with broken legs
  • Owners who require multiple briefings whilst their dogs stay with us 
  • After hour updates &/or weekend need to be pre-booked and paid for when you drop your pet off.  These start from $20/update.
  • If you want to provide your dog's own food, because of the extra work involved at our end, you will need to pay the extra care charge for each night.
  • etc.
You may elect this option, or we may suggest/require you take up this option.

Just speak with us and we will talk through what is possible. Most importantly, we want you to feel comfortable, and we want your dog to be comfortable.

 

Longer term rates

The vast majority will appreciate that there is no other facility in Victoria that offers such value for money, comprehensive all inclusive program as we do.

Longer stays discounts may be available to dogs staying longer than 3 months. Conditions apply, including that we have had the dog here before and that they are dogs we would be happy here permanently, and that they are more than likely to be small dogs.

We understand that our fees may be out of reach for some people.  There may be some cheaper options north of the border or up near Mildura.  If you require 24/7 access to a kennel, check out some of the corporate facilities in Melbourne.

Vaccinations

As a reminder - due to DPI regulations, all pets are required to be fully vaccinated prior to their stay, providing a copy of vaccination certificate or vet clearance, with such vaccinations occurring at least 2 weeks before the stay.  No exceptions sorry.

Worming and Flea Treatment
 
All dogs must be flea treated and wormed prior to arrival. We can do both (at a cost) when you arrive, but we really want the dogs to be both flea free and worm free prior to arrival.

If you have any questions, feel free to contact us at any stage.

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