Toolleen Country Retreat
Our Rates
Let's go into a bit of detail here, because we know how important it is for people who feel comfortable knowing not just about our environment, but also about our policies and procedures, in advance.
Please note, we do not have an Efpos machine and do not accept personal cheques.
Our rates will be reviewed on a yearly basis, and subject to change without notice.
Please note, no booking is confirmed until we send you a confirmation booking. An administration fee will apply if you cancel your booking.
Overnight Boarding
Normal rates will be $20/night, and during peak periods they are $25/night. A $5 discount applies for 2 dogs sharing the same sleeping area, but if these dogs need to be separated for any reason, normal fees will apply and payable on pick up.
During peak periods there is a minimum number of nights boarding - 5 nights for school holidays, & 5 nights during the peak period of 15th Dec - 15 Jan (inclusive).
All fees must be paid at check-in, no exceptions. If you need to pick up your dog early during peak periods, no refund will be payable.
Day Boarding
ie: drop off and pick up on same day. Day boarding will be $15/dog per day. If your dog requires feeding (whether you supply the food or we do), the cost will be $5 day. We do not offer a half day rate, but certainly if you need to pick up your dog early we just need to know what time when they are checked in.
All fees must be paid at check-in, no exceptions.
Other great optional activities
Depending on the time of year, we will be able to offer a range of optional additional activities for our guests (ie: your dog). Because we will be getting in additional specialist staff for some of these activities & sessions, they will be payable in advance.
These will include:
- swimming in summer - in our dam in our large spacious paddock
- paddock play (one or one or small group sessions - you choose) in our 5 acre canine specialist area
- yabbying, and success may mean yabbies for your dog for dinner!
- nature walks through our property - for the cooler months
- santa photos
- lead training
- basic obedience
- email & photo updates
- personalised facebook updates of your dog
Check for current prices on check in.
Early/Late Check in/Check Out
Because of additional staffing costs, there is an additional fee for early/late check in and check out. You must pre-book these time slots. ie: you cannot just turn up when you like. It is important to note, whilst we care for your dog 24 hours a day, 7 days a week, and all year round, our office hours are not open all day and all night.
Firstly for late check out, you will be charged an additional night's stay.
All early/late check in/check outs will incur a $15 additional fee. Early is between 7am-9am. Late is between 6pm-9pm.
Any check ins/check outs outside of those times (ie: before 7am and after 9pm or anytime on Christmas Day) will incur a fee of $50 or a slab of beer. (No I'm not joking.)
Seriously though - early and late check ins disturb all the dogs at our venue and settling the dogs late at night can require a significant amount of work.
(We need you to understand the reason for these cost. Complaints about these costs will result in us withdrawing this service completely.)
Vaccinations
As a reminder - due to DPI regulations, all pets are required to be fully vaccinated prior to their stay, providing a copy of vaccination certificate or vet clearance, with such vaccinations occurring at least 2 weeks before the stay. No exceptions sorry.
Worming and Flea Treatment
All dogs must be flea treated and wormed on arrival. Cost for small/medium dogs for flea treatment is $15. Large dogs - over 30kg - $20. (You can bring along your own flea treatment and apply it during check in. We just need to sight this.)
Worming: $10/dog for small/medium dogs. $20 for dogs over 30kg. (You can bring along your own worming tablets and give during check in - we just need to be present when you do this)
Heartworm: heartworm tablets are available to purchase if you want to give them. We are not required under DPI regulations to insist on dog getting heartworm tablets.
If you have any questions, feel free to contact us at any stage. |
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